Privacy Policy

Last updated: July 2026

Who we are

Lock Savers Locksmiths is a sole-trader locksmith business operated by Cornel, based in Birmingham, UK. Contact: 07551 458842.

What data we collect

When you submit the booking form on this website, we collect:

• Your name
• Your phone number
• Your postcode
• Your preferred day and service type
• Any additional message you choose to provide
• Basic lead-source information such as the page you submitted from, your referral source, and any campaign tags in the URL

We do not collect payment information, and we do not use advertising cookies.

How we use your data

Your details are used solely to respond to your booking enquiry, understand which pages and channels generate leads, and improve the website's performance. We may contact you by phone or WhatsApp to confirm your appointment.

We do not sell your data. We only share it with service providers that help us run the website and process enquiries:

• Formspree (formspree.io) - processes booking submissions on our behalf and emails them to us.
• Google Analytics - provides aggregated website usage and conversion reporting.
• Telegram - may be used to send instant lead notifications to the business owner when configured.

How long we keep your data

Enquiry data is retained in our email inbox and lead handling tools for up to 12 months, then deleted unless we need to keep it longer for customer service or legal reasons.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data

To exercise any of these rights, call or WhatsApp us on 07551 458842.

Third-party links

This site links to WhatsApp, Google, and other third-party services. We are not responsible for the privacy practices of those services.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.